Privacy Policy

Effective Date: November 27, 2025

At Smooth Alkaline Water, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and delivery address
• Payment information (processed securely through Stripe)
• Order history and preferences
• Communications with our customer service team

How We Use Your Information

We use the information we collect to:

• Process and fulfill your water delivery orders
• Communicate with you about your orders and account
• Send you marketing communications (with your consent)
• Improve our products and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist with payment processing, delivery, and website operations
• Law enforcement or regulatory authorities when required by law
• Business partners with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through Stripe's secure payment gateway.

Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Request data portability
• Withdraw consent where applicable

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: